How we use cookies.

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a better browsing experience, and supply information to the website operator.

Cookies may be "session" cookies, which are deleted when you close your browser, or "persistent" cookies, which remain on your device for a set period or until you delete them manually. Cookies may be set by the website you are visiting ("first-party cookies") or by third parties whose services the website uses ("third-party cookies").

Radiology Experts uses cookies for the following purposes:

• Authentication & Security: To verify your identity when you log in to the patient portal and to protect your account and personal health information from unauthorized access.
• Site Functionality: To remember your preferences, such as language settings and display options, so that you have a consistent experience across visits.
• Performance & Analytics: To understand how visitors use our website, identify the most popular pages and features, and diagnose technical issues. This data is collected in aggregate and does not identify individual users.
• Regulatory Compliance: To maintain audit trails and security logs as required by PHIPA, PIPEDA, and other applicable regulations governing the handling of personal health information.

We do not use cookies for advertising or marketing targeting purposes. We do not sell any information collected through cookies to third parties.

You have the right to decide whether to accept or reject optional cookies. You can manage your cookie preferences through your browser settings. Most browsers allow you to:

• View what cookies are stored on your device
• Delete individual or all cookies
• Block cookies from specific or all websites
• Block third-party cookies while allowing first-party cookies
• Set your browser to notify you when a cookie is being set

In some cases, we use third-party services that may set their own cookies on your device. These third parties include:

• Google Analytics: We use Google Analytics to collect anonymised data about website usage. Google Analytics uses cookies to track visitor interactions. We have configured Google Analytics with IP anonymisation enabled, and no personal health information is transmitted to Google. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
• Payment Processors: If you make a payment for non-OHIP-covered services, our payment processor may set cookies necessary to process your transaction securely. These cookies are governed by the payment processor's own privacy and cookies policies.

We do not allow third-party advertising networks to set cookies on our website. We do not engage in cross-site tracking or behavioral advertising.

We may update this Cookies Policy from time to time to reflect changes in the cookies we use, changes in technology, or changes in applicable law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you through a banner on our website.

We encourage you to review this policy periodically to stay informed about how we use cookies and related technologies.