Frequently Asked Questions
A formal referral helps streamline the process and ensures the report is directed to the appropriate physician. We accept referrals from family physicians and specialists across Canada. While patients can initiate the process themselves, having a referral ensures better coordination of care and faster report delivery.
The detailed report is sent directly to the referring physician listed on the referral form. Patients can also access their reports through our secure portal. We ensure all communications comply with privacy regulations including PHIPA and PIPEDA. Reports are delivered via secure email and are also available for download from our portal.
Most reports are completed within 48 hours of receiving the imaging studies. Urgent cases can be expedited - please indicate urgency when submitting the referral. We'll notify you as soon as the report is ready for review. Our team prioritizes timely delivery to support your clinical decision-making.
Our team covers 8 major subspecialties including Neuroradiology, Musculoskeletal Radiology, Body Radiology, Cardiothoracic Radiology, Breast Radiology, Pediatric Radiology, Interventional Radiology, and Nuclear Medicine. Each study is reviewed by a fellowship-trained radiologist with deep expertise in the relevant subspecialty.
You can submit referrals through our secure online portal. Simply create an account, fill out the referral form with patient information, and upload the imaging studies. Our system supports uploads from CDs, DICOM files, and integrations with PocketHealth. Our support team is available to assist with any technical questions.
Yes, all our radiologists are fully licensed and certified by the Royal College of Physicians and Surgeons of Canada. Many hold academic appointments at major university hospitals and have extensive experience in their respective subspecialties. We maintain the highest standards of clinical excellence.